According to the Labor Department:
There are three locations where you may send your questions, depending upon the type of question asked.
- If you have a technical question (for example, if you forgot your password), then please email those questions to plc.help@dol.gov.
If you have a program specific question (for example, if you have a question concerning the content of an advertisement) or a policy question, then please email your questions to one of the appropriate National Processing Centers at
- PLC.Chicago@dol.gov (for the Chicago National Processing Center) or
- PLC.Atlanta@dol.gov (for the Atlanta National Processing Center).
The appropriate National Processing Center depends upon the state in which you are located.
Please note: Questions should no longer be e-mailed to perm.dflc@dol.gov.
For more information on the jurisdictions of the two National Processing Centers, see this page.
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